No option to connect on social media
Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone8 OS Version 14.2 How often does the bug occur? Every time (1...
Forum Discussion
EA_DragonsEye
EA Staff (Retired)
EA Staff (Retired)Hi! I see where your issue is. You need to update your OS version>
This issue has been resolved by apple after updating to the version iOS 14.5.1.
As per the official Apple Knowledgebase web found here https://support.apple.com/en-us/HT211808#1451
This helped players that had reported the issue here: https://answers.ea.com/t5/Bug-Reports/Open-Can-t-enable-tracking-on-iOS-Can-t-connect-to-Facebook/m-p/10333861/highlight/true#M18507
Hi @EA_DragonsEye i updated the latest version today, 14.7.1 but still NO option to connect to social medias.
it's been long months since i am facing this issue. my "chat button" also not showing bec of this... current "friend glitch" work around doesnt fit to me so my friendlist still gone for few days.
- EA_DragonsEye
Have you allowed tracking on the settings menu? https://answers.ea.com/t5/Bug-Reports/Open-Can-t-enable-tracking-on-iOS-Can-t-connect-to-Facebook/m-p/10150461/highlight/true#M17898
- @EA_DragonsEye Hi simguru. Yeah “allow tracking” is already enabled. My OS is already up to date.
Hi, since Dragonseye leave, who else can i ask for this kind of issue? i know everyone is busy fixing different issue, and looking for the better gameplay after this S4 festival update, but could you guys atleast fix the issue first before doing something big. and another issue will come. i love the this game, but it's really HARD to communicate. i dont even know to whom i can report. FYI, this is just my 1 issue from my so many bugs. ☹️ #SaveTheSimsMobile
