Forum Discussion

k3f16ba0ujol's avatar
k3f16ba0ujol
3 years ago

Not getting icon to start eco workshop

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) OnePlus 11R
OS Version Kernel 5.10.136
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to the Parkside - move to eco workshop place - not getting icon to start it.
What do you expect to see? Ison should show so that i know where to start the workshop event. It's been 6 months and because of this I haven't anything in that.
Connection Type Mobile
Please select your region Asia
Country India

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Attached snip of my Game ID and eco workshop place.

bug

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    I removed one of the attached images as it contained the player ID. Please do not post personal details on public forums. Thank you!

  • Ilois4's avatar
    Ilois4
    Hero+
    3 years ago

    Hi @k3f16ba0ujol 

    First try to leave your sims free from any events and restart the app and your device. If you see pink check marks when reopening the game, collect them and repeat the restarting the app. This should clear up any past events that might have stacked up.

    If that did not help with the Eco Workshop, try going through your passive and retired sims in the family portrait and generations tab:

    Open the family portrait and click through your passive/retired sims. Just tap the sim character and exit the family portrait. Restart the app/ device and check if the Eco Workshop event is available. Remember to click through also the retired sims in the generations tab.


    I noticed that you have had issues with the Treasure Hunt events too and these two suggestions above could help with that too.
  • k3f16ba0ujol's avatar
    k3f16ba0ujol
    3 years ago

    After following those steps, still not getting eco workshop icon. And still getting treasure hunt issue.

  • Ilois4's avatar
    Ilois4
    Hero+
    3 years ago
    @k3f16ba0ujol Sorry to hear this. 🙁 Do you have a lot of retired or passive sims? Do you remember some retired or passive sim acting weird or “being busy” when the issue started for you?

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