Forum Discussion

soulfulgenius's avatar
soulfulgenius
5 years ago

[Open] - Can’t enable tracking on iOS. Can't connect to Facebook

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro 4th gen,IPhone pro max OS Version 14.4.1 How often does th...
bug
EA_DragonsEye's avatar
EA_DragonsEye
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hi, you tried to get into this menu? 

  • soulfulgenius's avatar
    soulfulgenius
    5 years ago

    The allow tracking option isn’t appearing under the sim mobile setting.the option of allow tracking is appearing under my privacy menu.

    • EA_DragonsEye's avatar
      EA_DragonsEye
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      And it looks like that in both devices?

    • ir0nwoman's avatar
      ir0nwoman
      5 years ago

      Me too!!

      • EA_DragonsEye's avatar
        EA_DragonsEye
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago

        Hi @ir0nwoman! Could you provide please the device and OS that you are using?  Thanks!

  • sashmia's avatar
    sashmia
    3 years ago

    Doesn’t even ask

    • soulfulgenius's avatar
      soulfulgenius
      3 years ago

      Are you using an iOS device or android? If you are using an iOS device go to your settings scroll down until you see Facebook  and make sure your allow tracking is turned on.

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