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Jifgirl's avatar
Jifgirl
5 years ago

[Open] - I get “Failed to remove your Sim”message when trying to adopt out a Sim

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Air Generation 3
OS Version 14.4.2
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Trying to adopt out my sim and it says I can’t
What do you expect to see? Move sim to friends household
Connection Type Wifi
Please select your region North America
Country Canada

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Trying to adopt out a sim I created for a friend, it is telling me “failed to remove sim”....I have cleared cache, logged in and out, moved her to other lots, sent her to work, emptied a slot on my end even tho I’m adopting out ....person adopting has an open slot, neither of us is hosting a party ...she is a freshly made sim so nvr been adopted before....my total count of sims in my entire game is under 10 ...HELP 

bug

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  • Jifgirl's avatar
    Jifgirl
    5 years ago

    I sent request to adopt Lion, we had issues b4 due to Lion being passive when I sent request a couple months ago....I made Waldemar (his husband) go passive so he’d forget Lion and start from scratch.....I was so excited when I got to level 8 and the option to “ask to move in” popped up and LaPrem received the request on her end, now we get this issue? UGH ....please please fix this, we have been trying to have these two live together for awhile now 

  • EA_DragonsEye's avatar
    EA_DragonsEye
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Have you tried creating an extra sim to see if it can be adopted out? to check if the issue is with lion or just any sim?

  • EucliffeFT15's avatar
    EucliffeFT15
    5 years ago

    I also have the same problem just now, my friend sent a move out request but when I click move my sim, it says failed to remove sim

  • smvw2jca40sw's avatar
    smvw2jca40sw
    3 years ago
    Update
    I tried whatever I can think of: restart the app several times to see if she is any event, make her passive and active again, move her to another home lot, etc. but nothing worked.
    Now a few days have passed and when I logged in today the request has disappeared.

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