Forum Discussion

Tiffany562411's avatar
Tiffany562411
5 years ago

[Open] - Mailbox ad icon disappears - Ads Not Working

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 9 OS Version Android 10 How often does the ...
bug
Brynlee0915's avatar
Brynlee0915
5 years ago
@SalixCat You are the all knowing! Thank you for sharing more of your knowledge!
CharlieDaisy12's avatar
CharlieDaisy12
5 years ago

Hi, EA LIVE QV TEAM,

I notice all the previous bug reports on this issue have been dealt with by you within 48 hours. But I have 3 pretty good reports here containing issues that require the same attention that have been left unattended to. Any ideas on what can be done about that? Thanks!😊

  • CharlieDaisy12's avatar
    CharlieDaisy12
    5 years ago

    My screen froze having watched the commercial again just now. I don’t remember what the commercial was, I don’t know if I got the rewards and I don’t think these pictures will be all that helpful since I had to cut so much out. I do not know how to link a video. 

    • CharlieDaisy12's avatar
      CharlieDaisy12
      5 years ago
      Insert picture is still not working on my phone. It does work on my iPad but I have to forward all my pictures from my phone so it is quite frustrating.
      • CharlieDaisy12's avatar
        CharlieDaisy12
        5 years ago

        My screen just froze again after watching the ad. I can’t remember what the ad was, I tend to lose focus when I’m watching ads. I don’t know if I got the rewards and again, I don’t think the pictures will be very helpful but I’ll send them along just in case, as usual. 
        I would be willing to learn how to link a video. 


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