Forum Discussion

Tiffany562411's avatar
5 years ago

[Open] - Mailbox ad icon disappears - Ads Not Working

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Note 9
OS Version Android 10
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? odd question. I don't know
What do you expect to see? Hopefully it will be fixed soon
Connection Type Mobile
Please select your region
Country USA

Description

When I click on ad on the mailbox to watch it. It disappears and then I can't watch it. No more ad! This happens frequently

35 Replies

  • @powalola227  this is exactly how the disappearing blue button works for me, thanks for posting on this. Hopefully others will as well in case there’s other information in there. Personally, this issue cleared up for me shortly after I posted about it, I’m just getting periodic freezing now. 
    But your video did raise one very important thing I was concerned about and thought I’d worry about once I was at the linking process. All your information is visible, especially your totals, and really, who knows what else. Do you think posting our financial information is wise, even though it’s not real money? I read in the literature that we should be careful, apparently our posts can be googled. You’re not worried for any reason? Because I don’t think we can cut anything out and hope to be of any help. 

  • powalola227's avatar
    powalola227
    5 years ago
    @CharlieDaisy12 Hey! No, I’m not worried about it, I’m already concerned about many other things in my life to worry about someone hacking my credit card info from my mobile. But I checked, and in my case(iPhone) it’s possible to edit the video and crop it exactly like it’s done with photos/screenshots. Didn’t need to download any app, it can be done with the tools included in the phone.
  • Hmm. I do have time to worry @powalola227 😂.  I don’t see how they could get from an amount of money in the game to your credit card, and I think we could get an answer to that question, but it points to who’s a person who’s likely to spend and who isn’t, doesn’t it? Btw, I’m sure you’re fine. This is worst case scenario.
    Im wondering if I’d rather just send them privately to the developers when requested. I could tape it, post that I’ve got it, keep it for 5 days and if they want/need more, it’s there. People could still do it your way, it would be up to them.

    EDIT: Just sent my first ad freeze video data by DM!!

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