Forum Discussion

swtflipnay's avatar
swtflipnay
5 years ago

[Open] - Player Name Format not accepted

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 12 Pro Max OS Version iOS 14.5 How often does the bug occu...
bug
KatAnna2001's avatar
KatAnna2001
5 years ago

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XR
OS Version 14.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Reach level 6
What do you expect to see? To be able to continue to play the game.
Connection Type Mobile
Please select your region North America
Country United States

‌

I’ve tried restarting my phone. I’ve tried closing the app and restarting it. I’ve tried Mobile Data and Wifi. Nothing is working. Please help me. I really like this game but I have no idea how to fix it. I’ve tried letters, numbers, all caps, all lowercase, I’ve tried random words, combinations of numbers and letters. Nothing is working for me. 

  • SalixCat's avatar
    SalixCat
    Hero+
    5 years ago
    @KatAnna2001 Hey! I have merged your report with a thread about same issue. This is a bug that is under investigation.
    • toobusyflying's avatar
      toobusyflying
      5 years ago

      I’m having the same issue

    • SBean86's avatar
      SBean86
      5 years ago

      I’m having the same issue. Any update?

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