[Open] - Player Name Format not accepted

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 12
OS Version 14.6
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Simply log into the game it will ask for you to create a player name that is the bug
What do you expect to see? You will try to attempt to figure out a player name and It will simply say the “name does not meet the required formatting” nothing you try will work
Connection Type
Please select your region North America
Country United States

‌

That photo shows what will pop up once you get into my account. I’ve tried deleting the app, restarting the app basically everything the internet said. Please help ¡ can’t get past lvl 6 cause of this