Forum Discussion

yani_tsm's avatar
yani_tsm
5 years ago

[Open] - Player names not showing up

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone Xs OS Version 13.3.1 Player ID: (Find your Player ID in Si...
bug
yani_tsm's avatar
yani_tsm
5 years ago
Hopefully the emojis in usernames will show up this time:
💮Frostblossom💮
🌳Seneca
  • SalixCat's avatar
    SalixCat
    Hero+
    5 years ago

    @yani_tsm I am trying to think about severeal factors that might have something to do with this. I might be wrong, but this issue seems to be a bit difficult to understand.
    I see you are on iOS. Are your friends Frostbossom and Seneca also on iOS?
    Do you know if other friends that use Android can see their names on the friends list wnd when they visit their houses?

    • yani_tsm's avatar
      yani_tsm
      5 years ago

      @SalixCatjust attended the party with Frostblossom. Both Android and iOS players couldn't see her name.

      Update: both of my friends Android users. 

      • yani_tsm's avatar
        yani_tsm
        5 years ago

        Here are some more details from Seneca: "I've also tried to re-enter my name in game but I always get a message saying that the name doesn't match the requirements (it does obviously, though I've tried with different names, longer, shorter, etc)."

        Frostblossom is also friends with Seneca that she can not see Seneca's username. 

        Frostblossom is in contact with EA Help. But 3 different agents were not able to help her. 

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