[Open] - Shadows error writing instead of shadows

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy A51
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Sims walk on squares. All of them and all the time and everywhere. clearing cache, restarting phone can not help.
What do you expect to see? I expect not to see these squares.
Connection Type Wifi
Please select your region Asia
Country Indonesia

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Sims walk on squares. All of them and all the time and everywhere. No clearing cache restarting phone helps.