[Open] Ads not playing and giving rewards
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Redmi k20 pro OS Version MIUI 10.3.0 Player ID: (Find your Player ...
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I am having the same issue, and like the author of this thread, it started a few weeks ago during the last Sweet Treat Challenge, but it seemed to straighten itself out midway through.. This time around, it's back to not working at all. You click the icon and it disappears for a few seconds, then comes back as if it was never clicked. I paid for the sweet treat ticket, not sure if that isn't causing the issue. I live in USA and my phone is Samsung Galaxy Note 9.
@TickleYu Could you please post your player-ID? The dev team will need it to investigate this issue.
I have the same issue.... Ads don't play and they don't give rewards
PLAYER ID : 1005206579054
Mines Jay Lavati and my adds arent working either!
Sadly ☹️ I am done with the event and I watched gift after gift pass by. Mine never did get fixed other then a few hand outs here and there, Very Few.
I do feel a bit jipped as I paid for the ticket., I did what was asked and gave my info and player ID, Was I suppose to be contacted, or was the bug just supposed to be fixed.. I am not understanding this process, Was I suppose to do more??
I sure do hope that the next event, this is not an issue for me or for others as well. 🤨
I understand how frustrating that was. Ads are the only way to get to higher rounds in STS without spending loads of simcash and it's the only way to earn cupcakes . Its been more than half a month since I've created this bug report and still there is no response.
I even contacted EA ,they just sent me an email stating how the ads work ,tats all,not even a recommendation on what I can I do .
Since yesterday the ads are not playing at all . With the new STS starting today I don't know how I'll be able to finish it.
