[Open] Ads not playing and giving rewards
Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Redmi k20 pro OS Version MIUI 10.3.0 Player ID: (Find your Player ...
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EA_DragonsEye
EA Staff (Retired)
EA Staff (Retired)Hi @Sampson0316 ! Thanks for your report, could you tell me what Android version do you use? Thanks!
@EA_DragonsEye I am using a Galaxy Tab A7 Android version 10. My Player ID is [Admin - removed User ID. The User ID is private information. Please don't share it on Answers HQ as these boards are publicly visible]. Please help!!!
@EA_DragonsEyehave DM’d you a link to YouTube showing a freezing ad. I will be taking the link down in 24 hours to protect my privacy. Please DM me following that if you still could use it. Thanks
Edit: I have taken the video down, @EA_DragonsEye. It had a lot of sensitive content in it because of loading screens. If it would be helpful please let me know and I’d be happy to relink it. Thanks!
I have freezing ad video, it was linked from YouTube to Twitter to a DM. I really don’t know what I’m doing, that was the best I could do. I have now taken down both links. It was too dangerous. Anytime anybody wants it, it’s there. Guaranteed.
Also. Can’t find the developers post requesting further action from me on ads functionality data. I’ll search it. Maybe I’m just looking in the wrong place.
Edit: Feb 27/21 I was. There are now two threads active on freezing or non playing ads. I didn’t realize that. https://answers.ea.com/t5/Bug-Reports/Open-Mailbox-ad-icon-disappears-Ads-Not-Working/td-p/9976912/page/3
