Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone XS
OS Version 12.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003043468967
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Contact list
What do you expect to see? Fixed
Connection Type Wifi
Please select your region Asia
Country Hong Kong
Additional feedback
I saw those sims in my contact list a few hours ago but now some of them disappeared (mostly are new friend) include all the relationships.
Seems there's a bug in my game making contacts disappear from contact list. What happens is my sims meet other sims in a party and they get added as contacts.
When my sim exits the party, he/she starts a new relationship story with one of the new sims on the contact list.
Then, you see they are now in a friend/romance/rivalry relationship story BUT when the game is exited & you return later on, you will see those new sims are NO longer in a relationship with my sim NOR on the contact list.
This happened twice! What I did is re-entered the party where the "vanished" contact was attending, re-add the sims, return home, started a new relationship story. But, they vanished again when I closed the game :-(
They just vanish as if you didn't add them as contact or started a relationship with. I'll report if it happens again.
So, earlier today my sims attended two parties & met some new sims. Of course, they added them as contacts to be able to build new relationships. Unfortunately, after the game was closed, the contacts & on-going relationship story disappeared. No new contact from those 2 parties were left on the contact list. And, one of my poor sims was ditched during an on-going friendly standard relationship story. He was just talking to nobody ☹️
I tries to re-add contacts & start a relationship story but once the game is closed, the contacts & sim story disappears. Didn't matter if the sim had many contacts or just a few (tried with 2 sims - one with many relationships & one with just a few). The same thing happened.
Hope this gets fixed.
Player ID 1003186414613
Happy to report this bug has been fixed as of now in my game. New relationships are progressing & don't disappear anymore. Not sure if the update a couple of hours ago fixed that. Still, thanks EA for fast fix!
