Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S7
OS Version 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003526759441
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? All 4 sims were in relationships with other players' sims. All were in a relationship event as the new bbq event started. After I clicked on them to complete their events, I noticed that those relationships had disappeared and so had the contacts for those sims. 3 out of 4 sims lost all contacts from other players' sims, so it wasn't limited to those 4 sims.
What do you expect to see? Relationships and contacts not disappearing.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback
(Edited by CM to remove dupes/copies)
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) LG Stylo4, ipad tablet
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004266899653
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In the relationships with other players characters. The sims will just disappear from the relationships. Multiple sims will disappear at once.
What do you expect to see? NO MORE DISAPPEARING CHARACTERS! I want to be able to progress in my relationships.
Connection Type Mobile
Please select your region North America
Country United States
Additional feedback I refuse to pay any money towards this game until this rediculous bug is fixed.
IS SOMEONE GOING TO FIX THIS OR NOT???!!!??
I KEEP ASKING FOR HELP AND POSTING BUG REPORTS AND I CONTINUE TO LOSE MORE AND MORE CHARACTERS. THIS IS A MAJOR PROBLEM BECAUSE IT EFFECTS MY PROGRESS.This is INCREDIBLY FRUSTRATING!! It's happened several times now. I start a relationship with someones sim and get halfway through 5/10 or more and then the friend will disappear! I feel CHEATED AND WASTED MY TIME advancing in the game. I go to my friends list and click on view home and the sim that was deleted is there.This is rediculous!! I have to start all over again from the beginning and usually have to start over several times! And its not just one sim relationship at a time its almost all of them at once that just POOF disappear
This relationship disappearing bug has been happening to me for a month now and I refuse to SPEND ANY MONEY ON THIS GAME OR CONTINUE TO PLAY IT UNLESS THE BUG IS FIXED!.
The other thing I've noticed is that relationships with retired Sims are not being affected with retirement.
