Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone Xr
OS Version 14.6
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Sim’s stories and contacts
What do you expect to see?
Connection Type Wifi
Please select your region Asia
Country
My sim lost her relationship story progress with another player’s sim, I can’t find that sim in my sims’ contacts or around the town. I’ve noticed that this bug usually happens with story progress with another players’ sims if I keep changing my sims from playable to passive.
I have merged your post with an existing thread about the same issue.
As @sc3dqp9ugkbi mentions, you can try using one of your active Sims as a backup for your contacts, but that also is not 100% safe.
If you make this Sim passive, you will risk missing contacts. When you reach around 80+ contacts, they will tend to disappear too.
