Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile:
https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003427515072
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Step 1: Go to Home Item Collections in Buy Mode
Step 2: Buy the items in the Kiddo Boop collection, Royal Flush collection, Spawesome collection or Ultra-spramp collection (Specifically the items that add energy to the toilet, shower, bath or bed)
What do you expect to see? The bug causes users to not recieve what is offered.
Connection Type Wifi
Please select your region North America
Country Canada
Additional feedback I really hope this bug is fixed soon. It has been happening for months and I spent a lot of Sim Cash.
‌I have one more file for proof of purchase but it limits you to only 3 files.
