Product: The Sims MobilePlatform:Apple iPadList the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad ProOS Version 11.4Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003442311305How often does the bug occur? Rarely (0% - 9%)Steps: How can we find the bug ourselves? I'm not actually sure how I ended up without an NPC in the agency (could it be that my moving around the career items of the dj/law career in such a way that the NPC for these got confused with the one at the agency?), but this hasn't happened to me at any other career ever.What do you expect to see? A career NPC in my agencyConnection Type Please select your region Country Additional feedback I have not had a career NPC at the agency since before mid-May. In chapter dialogue, there is no sim pictured in the display, just a white outline of a sim called SimActor2Name. This happened not long after I moved a bunch of the career items for the DJ and law careers outside, though it's not clear to me if this is related (though I have noticed twice that sometimes the law career NPC would be in the boundary for the agency and I could interact with that NPC as if they were the agency NPC). It isn't really clear to me how to replicate this, but it does seem like the checking to regenerate new NPC sims does not check if a sim is just missing and should check to see if a sim exists there at all.

i still have this issue until now, i dont have any co-workers at the most of career spots, unless waterfront and coffee shop.if it's not effect anything else to the game like stuck screen, it's still okay for me.but hopefully it's getting fixed too 😉

I have it too now! SimsActor2Name, in the culinary career. The whole area only has 2 other Sims, one in fashion the other in the hospital, other than them it's completely empty.No NPC's, no players from others, nothing!

Title says it all-- my sims mobile agency coworker has disappeared and been replaced by a faceless entity called SimActor2Name! This would be little more than an amusingly spooky glitch if not for the fact that it does limit my available actions during events. Additionally, a creepy mannequin has been stationed outside the agency all week. Have aliens kidnapped my coworker to study her frankly terrible makeup, and replaced her with this mannequin? I need answers! (The disappearing coworker glitch also happened in the medical career, and she never did come back. I'm running the game on a Samsung galaxy note 2 if that makes a difference.)

@Ecosynchronous My coworker(s) at the Waterfront also turned into SimActor2Name, for both the Marine Crypto-biologist and Astronaut careers! Took screenshots, and realized that same day the creepy mannequin from Izzy’s showed up in the Science Center as well as a statuesque Emily (without her llama zoom truck) out front. That was Monday. Today, the mannequin is gone, but Emily remains and the waterfront is a sort of dead zone where no other Sims roam, like they usually do, so my Sims do all their work tasks without “clients” or other Sims to interact with. It doesn’t make the game unplayable, just a little lonely with three of my Sims working on careers over there. I’ve seen the bug reports that seem to link the Izzy Mannequin, the vacant area without other Sims, and frozen Izzy/Emily - so the kidnapped coworker being involved doesn’t seem like a stretch.

My fashion coworker has also been kidnapped-- and the mannequin has moved its shenanigans to the dance floor for the new event. I've even seen it dance (don't recommend!!). Is next month's event Rescue Captured Coworkers???

[Open] NPC is missing in career | EA Forums

31 Replies

Anonymous
8 years ago
same here.
missing an npc at 3 career spot (Law, hospital, fashion/photography)
SimGuruMaaike
EA Staff
8 years ago
Thank you both for the report! @WonderWina can you also tell me what your player ID is? This page explains how to find it: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile.
Anonymous
8 years ago
@SimGuruMaaike here's my ID: 1003401132109
and i still can't play, cause still have a surprising choice screen issue.
Anonymous
8 years ago
Product: The Sims Mobile
Platform: Android App
List the specific devices you play with: Samsung Galaxy S6
Player ID: 1003392125097
How often does the bug occur? Everytime I play 100%
Steps: How can we find the bug ourselves?: Go to the Hospital in Market Square and place a Sim in the Medical or Surgeon career.
What do you expect to see? A career NPC in the hospital
Connection Type: Wifi
Please select your region: England
Country: United Kingdom
Additional feedback: For 2 months now, there has been no Nurse NPC in the Hospital. Whenever I place a Sim in the medical career, the NPC nurse is replaced with "Sim2Actor" on the chat screen during new chapters. There is no nurse NPC to interact with.
Phantomlover1717
Legend
7 years ago
@brucegaretz & @WonderWina do you guys still have this issue?
brucegaretz
Rising Scout
7 years ago
Yes, there is no change. I have pretty much never chosen this career since the problem started because the first risky action at the agency is on the career NPC and so never appears. Unfortunately, sometimes there are special events that use the agency and actions are assigned to the NPC and I can't avoid that.
Phantomlover1717
Legend
7 years ago
I have it too now!

SimsActor2Name, in the culinary career. The whole area only has 2 other Sims, one in fashion the other in the hospital, other than them it's completely empty.
No NPC's, no players from others, nothing!
Anonymous
7 years ago
i still have this issue until now, i dont have any co-workers at the most of career spots, unless waterfront and coffee shop.
if it's not effect anything else to the game like stuck screen, it's still okay for me.
but hopefully it's getting fixed too 😉
Ecosynchronous
7 years ago
Title says it all-- my sims mobile agency coworker has disappeared and been replaced by a faceless entity called SimActor2Name! This would be little more than an amusingly spooky glitch if not for the fact that it does limit my available actions during events.
Additionally, a creepy mannequin has been stationed outside the agency all week. Have aliens kidnapped my coworker to study her frankly terrible makeup, and replaced her with this mannequin? I need answers!
(The disappearing coworker glitch also happened in the medical career, and she never did come back. I'm running the game on a Samsung galaxy note 2 if that makes a difference.)
rmw8855
7 years ago
@Ecosynchronous I don't have the mannequin, but it is a known glitch - there is probably a bug report if you want to add your comments. I have the same problem with the shadow player in the club, but it hasn't had much affect on the game so far.