Forum Discussion

yani_tsm's avatar
yani_tsm
6 years ago
Solved

[Open][Info needed] Missing the Grand Prize from 'Charming Gardens' STS

Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Apple iPad Pro (10.5 inch) OS Version 12.4.1 Player ID: (Find your Pl...
bug
  • SimGuruMaaike's avatar
    SimGuruMaaike
    6 years ago

    Thanks for sending me your information so far! I have a couple of questions:

    1. Did you open any boxes before this Sweet Treat Showdown - Charming Gardens event went into grace period?

    If yes:

    1.1 Had you opened/finished all boxes of one of the types before entering the grace period? If yes, which type?

    2. Did you participate in the first Sweet Treat Showdown - Country Living event?

    If yes:

    2.1 Did you finish this event and get the grand prize? 

    2.2 If you did, did you open the final boxes during the grace period?

    2.3 Do you remember seeing the dialog that the Sweet Treat Showdown has now finished? 

    And please also see Ilya's tweet on this topic: https://twitter.com/SimGuruIlya/status/1171245392567996416

SimGuruMaaike's avatar
SimGuruMaaike
Icon for EA Staff rankEA Staff
6 years ago

Thanks for sending me your information so far! I have a couple of questions:

1. Did you open any boxes before this Sweet Treat Showdown - Charming Gardens event went into grace period?

If yes:

1.1 Had you opened/finished all boxes of one of the types before entering the grace period? If yes, which type?

2. Did you participate in the first Sweet Treat Showdown - Country Living event?

If yes:

2.1 Did you finish this event and get the grand prize? 

2.2 If you did, did you open the final boxes during the grace period?

2.3 Do you remember seeing the dialog that the Sweet Treat Showdown has now finished? 

And please also see Ilya's tweet on this topic: https://twitter.com/SimGuruIlya/status/1171245392567996416

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,555 PostsLatest Activity: 6 years ago