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cs2bgdxoextq's avatar
cs2bgdxoextq
3 years ago
Solved

Problem to transfer The Sims mobile existing account to new phone

Hello, I have a new phone and not sure how to transfer my  existing The Sims Mobile account to it. I went to Play store and downloaded The Sims Mobile on my new phone, but when I opened its ask...
discussion
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    @cs2bgdxoextq 

    Have you completed the tutorial yet on your new device? You need to complete the tutorial before you can restore your progress from your old phone. 

Glorious2B's avatar
Glorious2B
3 years ago
@cs2bgdxoextq Okay I will try that and hope it works for me.
I’m sorry you went through this for a whole month.
I’m going crazy dealing with it for less than 24 hrs.
cs2bgdxoextq's avatar
cs2bgdxoextq
3 years ago

@Glorious2B Hi,thanks, I know, that was a long time. I finally got help from  others that knew how to help. 

If you have the same issue, I hope it works for you.

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