Me too! My whole stairs and entire rooms with new cabinets, kitchen, dining room, AND living room were gone. I am so peeved :(
The money being gone is the worst because now I have to update close to 25k worth of stuff. I also tried every way to contact EA support, but their stupid form keeps asking me to select a console, but it does not have a drop-down menu, so I can put any random thing on it. Also, apparently, it does not accept Xbox, PlayStation, and such as valid answers too. There is no way to get in contact with the EA team, and it's honestly so frustrating.