Community ManagerPlease see the following link for information on how to check that you are using the correct country/address for Google Play?
https://productforums.google.com/forum/#!topic/play/QXdA_Q3V1o8
Let us know how you get on, thanks.
Thank you for that link. I bank in the UK and I am in French Polynesia. If I set my Country as French Polynesia, I can't add a payment card and so can't make in-game purchases for The Sims Mobile. If I have my country set to UK, I can't download The Sims Mobile. I had similar in-game payment issues with Sims Freeplay so I stopped playing it. I could overcome the problems by fooling the phone into thinking I am in the UK but it is really not worth the effort. Bye Bye to The Sims Mobile. Your loss is my gain.
Community Manager
