Forum Discussion

Re: [Fixed] Game is not correctly sized for iPad (Air, 9th gen, 10th gen)

@MissBeta  Hi, unfortunately it will be some kind of bug in the game again. Or it's your device's fault, I really have no idea. I'll try to find out something and get back to you.

18 Replies

  • gmccar's avatar
    gmccar
    2 years ago

    Well this is really discouraging, a two year old thread for what is a substantial accessibility issue, I got a new iPad Pro recently and all the icons and text is now miniscule. Thought it was a settings issue but nothing there, goggled it to find many many people having reported it and as yet no resolution 🙃

  • themobile_spear's avatar
    themobile_spear
    New Adventurer
    2 years ago

    Hi ,the game is not the correct size for some IPad devices. Several months have passed and some people are still facing the same problem. Unfortunately, no one from EA is solving it. @EA_Cade 

  • lillysnanna's avatar
    lillysnanna
    2 years ago

    Years have passed ! This was first reported in 2021.  So disappointed that it still has not been addressed

  • SalixCat's avatar
    SalixCat
    Hero+
    2 years ago

    @lillysnanna @themobile_spear @ailurokat  and all who have reported this issue, look at these screenshots from my iPad 9th gen. 😀 

    The game's UI is finally optimized for iPad.

    This issue should be resolved in update 45.1.0.156162 launched 7th August 2024.

    Have you installed the update? How does the game's UI look now?

  • gmccar's avatar
    gmccar
    2 years ago

    This is so much better!! My eye sight is saved 🤣🤣 seriously though I was having to use the little zoom window function on the iPad for things like the sweet treat show down, could never read the % values even with glasses!

  • SalixCat's avatar
    SalixCat
    Hero+
    2 years ago

    @gmccar I agree! I was also having so much trouble trying to read the item names in inventory. The text was so tiny.

    @ghengannop I understand this is a significant change. I believe the update was aimed at improving readability and accessibility, particularly for users who found the previous version difficult to use. 

  • Finally! Now I can see again. Thanks for the heads up @SalixCat . Now they just need to add some new content as they keep repeating old events.

  • Yes, i understand that this is to resolve issues for UI problems for ipad devices that have issues with small UI. If i am an ipad user i will also appreciate this update.

     

    However, as an iphone user i have seen other iphone users are experiencing the bigger UI issue and it takes up 60% of the screen. I supposed majority of the players are iphone players and there are tons of complaints on reddit. 

     

    Fixing the issue for one group of players but causing a whole lot of issue for another group of players is not consider a proper fix.

     

    I hope that at least giving users a choice to toggle between bigger and smaller UI will be added and i feel that will be the better solution.

  • MissBeta's avatar
    MissBeta
    2 years ago

    The game size now is also looking perfect on my iPhone 12

  • themobile_spear's avatar
    themobile_spear
    New Adventurer
    2 years ago

    Hello, I am very happy. It seems to work. Hopefully everyone who has an iPad will have the game in order. Thanks for the correction and also for the information. @SalixCat 

  • themobile_spear's avatar
    themobile_spear
    New Adventurer
    2 years ago

    Hi, this is a really great idea and solution. Switching between larger and smaller user interface. It would solve a lot of problems. Thank you @hekimitsuru 

  • themobile_spear's avatar
    themobile_spear
    New Adventurer
    2 years ago

    Hi, I heard some players can't even see their houses because of the size. He will still want to solve this problem @ghengannop 

  • MonMonQ's avatar
    MonMonQ
    Rising Newcomer
    2 years ago

    I really hate how the game looks now on my ipad. Everything is so so soo big! I can't see the game because of how big everything is

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