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1 Reply
- SalixCat6 years agoHero+
Have you tried clearing your browser's cache? You can also try incognito.
Try another device, like your mobile phone or your tablet.
The best option is to try to contact an advisor from the game as described here: https://help.ea.com/en/contact-us/?product=the-sims-mobile
You can also contact EA Help on Twitter or Facebook
Support hours are temporarily changed. New Hours: 8:00 a.m. to 23:00 p.m, UTC Monday - Saturday
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