Re: HELP: I paid for simoleon cactus in sims mobile, but I don’t have it!

Hey @kar98la If you have a missing purchase for Sims Mobile please reach out to an EA Advisor for further assistance, make sure to get your Purchase Information when submitting a case. 

Contact Support via In-game:

- Launch Sims Mobile

- select the right-hand arrow (For parties, friends, settings, etc) and select settings.

- Select the 'help & about' tab at the top of settings

- Select the Help option > Scroll down to 'contact us' and select

- Enter in Case details and Player ID (You can find it here)

- Select available contact options