EA_DragonsEye
EA Staff (Retired)
5 years agoRe: Missing Event Items After the Update
Hi @jpbwagan10!
Did you at any point stored it or a room that had it?
In order to get your missing items back, you need to file a case with EA Help. You need to list the items that went missing on your game. You do that by going to Settings>Help then a page opens you scroll to the bottom and choose "Contact Us" and then you have to choose missing objects on the topic.