Re: [Open] - Mailbox ad icon disappears - Ads Not Working

Hi @CharlieDaisy12!
The issue of the mailbox ad icon disappearing has been flagged as a bug and passed to the studio to investigate.

For the freezing issues, I need information that you said you don't have, what ad it is or a video of it happening. After that, I would also need your player id just in case to investigate further. If you get that information I recommend creating a separate bug so it's easier for me to follow up on and for other players that have the same experience to report/read on.

Some issues take us longer to verify and identify and that is why takes us longer to answer. Apart from that, there are other situations why it may take me longer to get back to you.
Thanks for understanding!