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7 Replies
- SalixCat5 years agoHero+@erdavis Only thing that might work is to delete the game, restart your device, install the game app again and start a new game from level 1.
Hello I have been having this same problem I have uninstalled the the game 3 times and started over it still won’t work what to do?
- EA_DragonsEye5 years ago
EA Staff (Retired)
Hi @Alfty! Sorry there are no many other workarounds that we have found worked
- EA_DragonsEye5 years ago
EA Staff (Retired)
Hi I need more player id's of players that are experiencing this issue for this investigation. Please if anyone is experiencing this issue, DM me your player id.
I’ve tried deleting and starting from level one and it still hasn’t worked when i tried to make a name for level 6
I am experiencing this behavior and have my ID, but I have no idea how to DM you.
- EA_DragonsEye5 years ago
EA Staff (Retired)
By clicking on my profile picture you can enter my profile or right click. You will see an envelope.
However, I can't fix your issue, and providing me your player id is just for investigation of the issue.
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