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Re: [Open] - Player Name Format not accepted

I am also having this same problem! I reached level six it prompted me to enter a player name and no matter what I put it says it’s not the right format. I wish I knew how to fix it. I was really enjoying this game.

7 Replies

  • SalixCat's avatar
    SalixCat
    Hero+
    5 years ago
    @erdavis Only thing that might work is to delete the game, restart your device, install the game app again and start a new game from level 1.
  • Alfty's avatar
    Alfty
    5 years ago

    Hello I have been having this same problem I have uninstalled the the game 3 times and started over it still won’t work what to do?

  • EA_DragonsEye's avatar
    EA_DragonsEye
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hi I need more player id's of players that are experiencing this issue for this investigation. Please if anyone is experiencing this issue, DM me your player id.

  • I’ve tried deleting and starting from level one and it still hasn’t worked when i tried to make a name for level 6

  • KittyMeowKitty's avatar
    KittyMeowKitty
    5 years ago

    I am experiencing this behavior and have my ID, but I have no idea how to DM you. 

  • EA_DragonsEye's avatar
    EA_DragonsEye
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    By clicking on my profile picture you can enter my profile or right click. You will see an envelope. 
    However, I can't fix your issue, and providing me your player id is just for investigation of the issue. 

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