Forum Discussion
6 Replies
- Anonymous12 years agoMy daughter bought Sims 3 but can't use it. Her device displays the message "This application is not authorized for use on your Android device". Why does EA allow installation to continue on a device that it won't work on? Why doesn't the check, which gives this error, be conducted before installation? Can my daughter have her money back please?
- rumbutter12 years agoHero (Retired)
best to contact CS about refunds reasons being access to personal information
if in the event you wish to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
- Anonymous9 years ago
Im so confed
- roberta5919 years agoHero (Retired)
@krusemissleThere is no standardization between carriers and product. Example I have a Samsung Galaxy S5 with Marshmallow. Another carrier may not update their Samsung Galaxy S5 and they may still be on Lollipop. Also most carriers "enhance" their versions to their liking so one carrier's Marshmallow may be different from another carrier's Marshmallow. Let's face it if all the Android devices worked the same why would you buy a new $600 smart phone or tablet? I use a voip phone that has Android 4.2 which runs only about 1 out of 10 apps I download. My wife's Sony Experia updated to Marshmallow and now I can't put apps on the sd card. I can go on. Your confused?
@deannielsen2 , I believe that EA has since removed the Sims 3 mobile apps and they are no longer able to be purchased and installed.
- EA_Leeloo5 years ago
EA Staff (Retired)
Hey @deannielsen2,
Thanks for your reply! However, I think that after 4 years, this topic is no longer a top priority for the OP. 😉
And as @Tremayne4260 stated, the game is no longer available, I'm closing it.
Thanks,
Leeloo
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