Forum Discussion

SimsSilence1's avatar
SimsSilence1
5 years ago
Solved

Refund Apple or EA

I post this for my German friend: I have Apple IOS device and I play on my Ipad Pro. When I make purchases, it is through Apple. Apple has to pass the bill on to EA. If EA has received confirmation ...
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    5 years ago
    Hi @SimsSilence1,

    I'm afraid I cannot help add content in place of the support team. All I can do is offer advise as missing content cases are something that only the support team can assist with. At this point, I'd recommend reopening their case with the support team again.

    - EA_Lanna
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
5 years ago
Hi @SimsSilence1,

I'm afraid I cannot help add content in place of the support team. All I can do is offer advise as missing content cases are something that only the support team can assist with. At this point, I'd recommend reopening their case with the support team again.

- EA_Lanna

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,593 PostsLatest Activity: 19 hours ago