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Anonymous's avatar
Anonymous
8 years ago

Relationship story deleted

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) LG V20
OS Version 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003009613090
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have started two relationship stories with a non-npc, non-playable sim that does not live in my house. In other words, I have started two relationship stories with relatives that no longer live in my house. Both of these relationship stories suddenly disappeared. This is very frustrating; I had made it to Lv8 Better Late Than Never and a high level of another relationship story (which I do not recall the name of), both of which were abruptly deleted. Previously, the sims involved in these relationship stories had a green 'Socialize' button. Now, however, the 'Socialize' button is greyed out. TLDR: Eventually, relatives no longer living in a player's house can no longer be socialized with. If this occurs while they are in a relationship story with another sim, the relationship story is deleted.
What do you expect to see? I expect that sims that have moved out of a player's house can still be socialized with when they are involved in a current relationship story.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback If possible, I would like to receive the rewards from the relationship story 'Better Late Than Never' and for it to be marked as completed. I don't think EA will do that though :/
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7 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Is the Sim that you were interacting with now an elder? That could be the issue...
  • Anonymous's avatar
    Anonymous
    8 years ago
    Yes. In fact, the relationship story 'Better Late Than Never' can only be started with an elder sim.
  • Anonymous's avatar
    Anonymous
    8 years ago

    Since this afternoon, the sim that I had previously retired and moved out (who was the elder involved in the 'Better Late Than Never' relationship story) has moved back into my house, at least according to my family portrait. She is nowhere to be seen in my house and the 'Socialize' button has been greyed out.

  • Anonymous's avatar
    Anonymous
    8 years ago
    It is 1003009613090. Thank you
  • Anonymous's avatar
    Anonymous
    8 years ago
    I have contacted EA's customer service (or whatever it's called) and they have been rather... unhelpful. My recommendation is to only start relationships with NPCs (the sims w/o plumbobs, like Theodore McGregor or Hailee Bird) because they have no chance of disappearing. It seems like any player-made sim has a chance of disappearing if they are not playable.

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