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1jazure's avatar
6 years ago
Solved

Restoring Sims Mobile game on new cell

I tried for 2 weeks to get help from EA Help on restoring my level 52 game on my new cell. I downloaded the game on old cell and new cell from Play Store, signed in with that and EA. I downloaded new...
  • dissenterjasmin's avatar
    6 years ago

    @1jazure  Very good thing you got your game on your new device. I saw a video about that on YouTube on how to transfer/restore game on new device. If you have multiple accounts (google) on new device, you have to log out & uninstall TSM. Only then you can sign in to account you're using for the game & install TSM. After that once you open the game, it will give you 2 options & one is to load game from the cloud (that's what you choose).

    IMPORTANT: Of course, before doing all these, you have to make sure you save your game to the cloud (connect you game to EA/social accounts)  in your old device.

    I might be doing this within this year if I will be given a chance to get a new device so I'm preparing to know all about how to do this.

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