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Jacqpinks's avatar
Jacqpinks
Seasoned Hotshot
8 years ago

SimCash Missing

well I called EA to speak to a game adviser and it is a known issue. 

They gave me some of my cash back but couldn't give me all back because I couldn't give them a positive answer because I didn't know. 

it was more than 200 simcash and I am really bothered that I wasted my time talking to people who can't understand me. 

I have lost simcash that I have earned over the last few days through quests and watching stupid ads :'( maybe I should contact the ad companies and let them know that we are watching the ads but aren't getting rewarded so I won't be watching the ads anymore. 

this game is disgustingly buggy and the price of items is overly priced and ridiculous. I don't spend much money and am glad it isn't more. 

4 Replies

  • I'm sorry you have this issue. The only suggestion I have is getting back in touch with an EA Game Advisor. 

  • Jacqpinks's avatar
    Jacqpinks
    Seasoned Hotshot
    8 years ago

    I have thank you and they have given me more simCash. I thought that I have lost Sim Cash before but I didn't have proof. Now I will just screenshot my game everyday and with every purchase so I can prove it, there is no proof in game at all. So at the end of the day it is our word against theirs :'( 

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    8 years ago

    Another Game Advisor might be able to find the proof you can't provide, that's why I'm suggesting contacting EA again.

  • Jacqpinks's avatar
    Jacqpinks
    Seasoned Hotshot
    8 years ago

    I already spoke to 3 🙄 got hung up on as well it’s not worth the stress. Thankfully someone gave me some more Simpoints on my case. If I have to contact them again I will probably stop playing 😢

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