Stuck in tutorial
I don't know if my The Sims mobile app automatically updated or not but yesterday it just started "downloading" as soon add I clicked on it. The download progress would say something like 60% of 247% ...
Forum Discussion
Please help! I'm still stuck in tutorial mode because I don't have enough simoleons to complete the bathroom set! It won't even let me go to work to earn more simoleons! So I can't do anything! I have tried uninstalling Google play games & The Sims Mobile & it did not help. I have 46 simoleons, I need 100, If I could just earn 54 simoleons to complete the tutorial My game would be restored.
Not sure what you can do at this point. I would suggest starting over.
You could also try contacting EA, not sure if they can do something, but you can try.
You can do that through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner.
You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/- Have you solved this issue yet? If so, How?
- No. It has still not been resolved. My original game has even disappeared as of today! So either I start all over or I stop playing all together.
@TheticalPillow8 if you also have this issue, could you make a new bug post in the bug forum?
https://answers.ea.com/t5/Bug-Reports/bd-p/the-sims-mobile-bug-reports-en
A new post asks a bit more information which can help solve the issue.@RosellaBlest did contacting EA help any?
