Forum Discussion
Phantomlover1717
7 years agoLegend
Could you give the troubleshooting steps a try?
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
- 7 years ago
Thanks! Unfortunately, what you suggested, didn’t really work. I reset the iPad, and also reset the WiFi, but the problem is still there; it tells me to check settings to see if I am online. This problem occurs on the loading page, before the welcome page. Is there another solution to this problem? Thanks again!
- SimGuruMaaike7 years ago
EA Staff
@warriorcats4eva Strange, that was the first time you or anyone played the game ever on that iPad? Does it give you a number at the right top of the loading screen?
- 7 years ago
Yes, and no.