Stuck on loading screen for iPad Pro
Product: The Sims Mobile Platform:Apple iPad List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro OS Version a1673 Player ID: (Find your Player ID in Sims Mob...
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Could you give the troubleshooting steps a try?
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Thanks! Unfortunately, what you suggested, didn’t really work. I reset the iPad, and also reset the WiFi, but the problem is still there; it tells me to check settings to see if I am online. This problem occurs on the loading page, before the welcome page. Is there another solution to this problem? Thanks again!
SimGuruMaaikeEA Staff
@warriorcats4eva Strange, that was the first time you or anyone played the game ever on that iPad? Does it give you a number at the right top of the loading screen?
Yes, and no.
- SimGuruMaaike
We've not been able to reproduce this on the same type of device, can you try reinstalling the game @warriorcats4eva to see if this still happens then?
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