Tablet Download does not work
I can download the app with no problem, but when i try to open it, it just kicks me back out to the desktop.
Forum Discussion
no, none of these worked for my samsung galaxy 10.1 tablet as the settings listed are not options on my tablet. it downloads fine and creates a shortcut on my desktop, but when i try to open it, it looks as if it is going to open, but then just returns to the desktop. i get no error message, and before downloading from the playstore it does not say my tablet is not compatible.
EA_Mai
EA Staff
EA StaffThanks for the details, @magooo63. Have you tried to restart your tablet already? Clearing RAM memory might help.
If that doesn't help, please, try the troubleshooting steps in this article: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
Hope that helps!
-Mai
If that doesn't help, please, try the troubleshooting steps in this article: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
Hope that helps!
-Mai
thanks for all the feedback. I tried everything. uninstalling, reinstalling several times and still nothing. But, evidently they fixed this bug because i waited a couple of days and tried to install again, and this time it opened up. i am now playing the game on my tablet!!! For those who have had the same problem as me, try uninstall, reinstall again now that it appears they have fixed this problem with some phones and tablets.
