The sims mobile : lost progress
I've been playing the sims mobile for months now and I've spent a lot of $$$$ buying packages to get further along in the game, buying Sim cash and completing levels. Yesterday i had problem with the...
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Thank you for your reply i did contact the ea help they was helpful at first trying to fix my problem then they sent an email told my they fixed it and should log in and check when i logged in i found that my problem still there not fixed at all and my case still in progress but they stopped replying to my emails still waiting for their reply to kniw what should be the next step i hope it will be soon 🥺
EA sent me an email told me that they manage to fix my problem and they put my game back to level 34 and i should contact them via email to confirm, but when i logged in to my game it was still on level 2 and went up and reach level 5 fast so i waited maybe with time but now for days its stuck on level 6 i sent 4 - 5 emails telling them what happened with me but no reply came from them at all ,, and my level 34 house along with my sims and packages that i bought are missing can any one tell me what should i do since EA team stopped contacting me ??? please help i missed a lot of events and i miss my sims and my house that i built and spent a lot of money on that game now all missing my heart is broken 😢
