5 years ago
The Sims Mobile Game reset
Hi! Please help me,too. I uninstalled TSM about 50days ago. When I reinstalled my game 9days ago, I was doing the tutorial with my main sims character (wherein she doesn't have her body! And she shou...
You should send in a Help Ticket from your in-game account. Advisors need mobile players to do this because in-game mobile tickets bring through needed details. Contacting by any other method will only delay support and you'll be asked to go back and send in an in-game help ticket. Also worth noting that sending in help tickets from the mobile in-game account ensures the tickets go through to the mobile advisors directly who'll be far more informed.