Transaction failed
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 15 pro
OS Version Pro
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Unable to purchase on the app. Started after I updated it and now I can’t buy anything. My EA ID is [removed] I tried restarting my phone and everything and it still won’t work
What do you expect to see? I want to be able to make purchases
Connection Type Wifi
Please select your region Other
Country United States
Unable to make purchases
(cm edit - removed pid)
@843dq4ixdwdi We can't solve your problem from the forums.
Please contact support. Follow the instructions from this post: [Guide] Finding your Player ID / How to send a Help Ticket In-Game.
