Forum Discussion

catvocals's avatar
5 years ago
Solved

Unable to complete eco tokens festival task

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad gen 8
OS Version iPadOS 14.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play festival
What do you expect to see? Tasks that I can achieve
Connection Type Wifi
Please select your region Europe
Country UK

Submitting this report to get a free skip please. I couldn’t  complete the ‘collect eco tokens’ task as my workshop is already fully upgraded. I tried to attach a screenshot but the image is too large and I don’t know how to make it smaller. Please DM me for player ID. Many thanks.

  • @catvocals we can't help you with this from the forums.

    You need to contact support throught this link 

    1. Select your device.
    2. Select topic -> Missing content.
    3. Select issue -> Never received content.
    4. Provide your player ID. 
    5. Tap on the button 'Select contact option'.
    6. Select Email.
    7. Describe your issue.
    8. Attach images.
    9. Tap on the button 'Email us'.

22 Replies

  • @catvocals I did it through the live chat option.The Advsiors can compesate on spot when in a live chat,so I think that is far more reliable.Maybe give it a try?
  • catvocals's avatar
    catvocals
    5 years ago

    Oh thanks @GhostFreeek I didn’t realise that was an option. I’ll maybe try that later if I’ve not heard back by then 😁

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,593 PostsLatest Activity: 12 hours ago