Forum Discussion

JamaicanGirl01's avatar
JamaicanGirl01
6 years ago

Unable to make in app purchases

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS OS Version 13.1.3 Player ID: (Find your Player ID in Sims...
bug
simmerdownMAL's avatar
simmerdownMAL
6 years ago

@JamaicanGirl01Hey! You said that the payment went through? What happens when you go into your in-game settings on your iPhone and hit Restore Purchases? Do the contents of the paid pack appear then?

Edit: clarification 

  • JamaicanGirl01's avatar
    JamaicanGirl01
    6 years ago
    @simmerdownMAL I’ve had a bad experience with that in the past and it broke my account with “Where is the network” so Idk what to do anymore. I currently have a ticket with EA help..

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,626 PostsLatest Activity: 8 years ago