I haven’t been able to make any transactions in the game. I keep getting the same error “Transaction in progress - please restart the game to continue the transaction”. The transaction never gets completed. I’ve also reinstalled the game. But I still keep getting the same error.
Community ManagerThat error typically indicates that mobile transactions are still in progress, pending, or waiting for funds to be transferred. That is rarely an actual game issue. I would first check your mobile transactions to see if any are not completed.
Then I would check the bank that your payment method is linked to and check for the same. If you do not see anything listed there as pending or incomplete, set up a case in the game, and the mobile team can check out the logs on their end.
he only thing they cannot do is see the bank side of transactions. Only pending ones that have not been processed yet.
This issue is still ongoing. Is anyone even looking into it?
geting upset i have problems but never get help from EA why?
i am having same problem with purchases of gems takes my money but does not give what i paid for. I went to gem transactions in my account and it wont load at all Been like this for a while now..... Approx tried 6-8 times now last one was in twizzle pogo games EA
