Forum Discussion

Nithya_Faith's avatar
8 years ago
Solved

Unable to play game without updating. No update available on IOS

I'm currently playing the game on the latest IOS IPhone 7 Plus my game has been working fine but yesterday I had a pop up for an update when I clicked on the update it opened my app store however there was no update. Now I'm unable to play the game as it tells me (More fun awaits! It's time to update for more fun!) With a large green button saying Update. However there is no update available in the app store. I'm unable to open the game until it's updated but again I stress there is no update in app store and where the update button usually is. it just says open. This is quite frustrating especially as the game is played in real time hours I feel like I'm losing out on earnings within the game.

18 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    mine works now!thank you 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago

    ty ea_barry 🙂

  • gaiastar9's avatar
    gaiastar9
    8 years ago
    I did re-install and have game Center which usually keeps all my progress and I lost everything so I wish I had been patient as you seem to be
  • Anonymous's avatar
    Anonymous
    8 years ago
    I had this problem thursday night. My game was linked to gamecentre so I deleted the app and reinstalled. It works fine now 🙂
  • Anonymous's avatar
    Anonymous
    8 years ago
    It drove me crazy that I couldn't wait to update when I wanted to. I was just trying to do a quick check in at work, I didn't have time to do a full update.
  • Anonymous's avatar
    Anonymous
    7 years ago

    Currently Im having this problem too. Now Im unable to play on both iPad and iPhone.

    Fyi, I did try to contact EA team but they ask me to look answers from the forum unfortunately I can not find any solution to this matter that actually work.

    I have try to uninstall and install and link back to the game I left, it automatically ask for an update. I really need to play where I left and I dont want to lose the game. Please help!

    06-08-2018

  • Anonymous's avatar
    Anonymous
    7 years ago

    same issue here. 

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