@SalixCat wrote:
@Stevev363Did you claim the grand prize before completing the side quest that unlocks the gingerbread houses?
Yes, and I believe the same last year. Which may be why finishing the sts is impossible. It would seem that those of us who used cupcakes on the sts events and money on the showdown to speed through are being penalized by being blocked from the gingerbread houses.
@Stevev363 wrote:Yes, and I believe the same last year. Which may be why finishing the sts is impossible. It would seem that those of us who used cupcakes on the sts events and money on the showdown to speed through are being penalized by being blocked from the gingerbread houses.
Sorry you are experiencing this issue. Unfortunately this is something we can't help you solve from the forums.
Please open a ticket from your in-game app. Follow the instructions on this post: https://answers.ea.com/t5/General-Discussion-Feedback/How-to-send-a-Help-Ticket-from-your-in-game-account/m-p/10357034#M26679
