Forum Discussion

india7's avatar
india7
Rising Novice
4 years ago

[Under investigation] - Game is stuck on opening screen

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 OS Version 15.2 How often does the bug occur? Every tim...
bug
Ilois4's avatar
Ilois4
Hero+
4 years ago
@india7 Maybe the issue will clear in your game when the free gifts stop in couple of days. 🤔 Obviously it is still a bug with the Sim Festival tutorial getting stuck when there’s something else popping up in the game.
india7's avatar
india7
Rising Novice
4 years ago

Thank you! Yes I think you're right, hopefully that resolves the issue!

  • IamSamz1's avatar
    IamSamz1
    4 years ago
    @india7 Has your game issue been resolved. I have a similar problem reported it to EA HELP but they suggested I post it on the FORUMS.

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