Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11
OS Version 14.8.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no clue what I did but I’m stuck
What do you expect to see?
Connection Type Mobile
Please select your region North America
Country Canada
I’ve restarted the game multiple times but each time I just get this
I am having the same issue playing on my iPad. I’ve tried clicking all over the screen and am completely stuck, so even if this is the tutorial launching again I can’t complete it.
Ditto. Frustrating, considering how close we were to completing the Treasure Hunt Quest.
It is not just the Sims festival tutorial but also the box behind. I think the two appearing at the same time caused this. I have the same problem and don't know how to fix it. I have closed and opened it for a couple of times but nothing. I have uninstalled and reinstalled it but nothing. It is simply frustrating. You can not press anything the moment the game launches and I think those two are causing the problem (the sim festival and the jolly gift daily)
Mine is stuck on this as well, 3 days now and I’ve tried everything!! Still shows up like this and I cannot tap anything. Anyone got it resolved yet?
