Forum Discussion

india7's avatar
india7
Rising Novice
4 years ago

[Under investigation] - Game is stuck on opening screen

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7 OS Version 15.2 How often does the bug occur? Every tim...
bug
valerieverne's avatar
valerieverne
4 years ago

Hi SimGuruSanah. I am facing the same problem but can’t find a way to private message you. Do I have to wait for you to be online? Sorry I am a newbie here. 

SalixCat's avatar
SalixCat
Hero+
4 years ago

@valerieverne Tap on the menu on the upper right side on this page. 

Then, tap on your user name. Finally, tap on INBOX and select COMPOSE A NEW MESSAGE.

Note that SimGuruSanah's user name is @EA_Sanah 

  • valerieverne's avatar
    valerieverne
    4 years ago

    @SalixCat Thank you for replying. I was able to send her a message.

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