Forum Discussion

Anonymous

8 years ago

Solved

Where is the My Cases page?

EA wrote that I should contact the "My cases" page to review and update my game problems. Where is that located?

EA_Mai
8 years ago
@Phantomlover1717 is right, you can find My Cases in EA Help - just in case, this is the exact link to the page: https://help.ea.com/en/my-cases/

Let us know if you have any issues to use the page 🙂
-Mai

5 Replies

Phantomlover1717
Legend
8 years ago
It should show up on here: https://help.ea.com/en/contact-us/
EA_Mai
EA Staff
8 years ago
@Phantomlover1717 is right, you can find My Cases in EA Help - just in case, this is the exact link to the page: https://help.ea.com/en/my-cases/

Let us know if you have any issues to use the page 🙂
-Mai
Sarahvp2
4 years ago
Maybe put that link in your emails. It is less frustrating for the users.
EA_Mako
Community Manager
4 years ago
Hey @Sarahvp2,

This page is also found if you're just looking through the Account drop down on the EA Help website.

Thanks for the feedback that you've had some trouble locating it still.

This thread is quite old so it's being locked, but feel free to create a new thread if you're running into other issues, thanks!
Splatterchops
New Novice
10 months ago
It should be called EA "Help" good luck getting any.

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