Where is the My Cases page?

It should show up on here: https://help.ea.com/en/contact-us/

Maybe put that link in your emails. It is less frustrating for the users.

Hey @Sarahvp2,

This page is also found if you're just looking through the Account drop down on the EA Help website. 

Thanks for the feedback that you've had some trouble locating it still.

This thread is quite old so it's being locked, but feel free to create a new thread if you're running into other issues, thanks!

It should be called EA "Help" good luck getting any.