Forum Discussion

killiankerr1995's avatar
killiankerr1995
3 years ago
Solved

Where's the network error prompt - February 2023

Product: The Sims Mobile Platform:Android Phone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Z Fold 4 OS Version 13 How often does the bug occ...
bug
  • SalixCat's avatar
    SalixCat
    3 years ago

    Last post on Twitter from SimGuruPedro:

CCRichards99's avatar
CCRichards99
3 years ago

Hi, I just did the latest update, purchased the festival pass, started the latest TH, and then just got the dreaded “where’s the network?” Message and am completely locked out. Happened not long after I attended my second party today. Im Seafoamsafari on discord and Twitter. Please help! 

TigerblueDoodle's avatar
TigerblueDoodle
3 years ago

Me too.

 

  • Problem started about 4pm GMT/UTC for me.

 

  • I’d been in the game 30 minutes earlier - and a couple of times earlier in the day.

 

  • In between those game sessions I’d been on the same device constantly, on wifi, with no problems.

 

  • I’m in Europe, on iPad iOS 16.3.

 

  • I’d updated the day before, (after having completed daily tasks, having read about that particular bug). I was able to play the updated version,  start the new Sim Festival and the Treasure Hunt.

 

  • I’ve followed all the troubleshooting tips at the top of this forum, other than reinstalling. Nothing’s worked.

 

  • I’ve been fortunate not to have experienced this bug until now. Whatever was fixed, regarding it, has had a detrimental effect for me.

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