Forum Discussion

killiankerr1995's avatar
killiankerr1995
3 years ago
Solved

Where's the network error prompt - February 2023

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Z Fold 4
OS Version 13
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Opening the app, with a bugged data.
What do you expect to see? The game opening.
Connection Type Mobile
Please select your region North America
Country United States

ā€Œ

Once again, getting the blue screen of bs. I tried reinstalling, this time, and it turns out I can start a new game and boot that up just fine. But as soon as I try to open my own account from the cloud, the app thinks I'm offline again. This seems to affect mass droves of individuals games at once, every time the issue resurfaces. Last time, it took a whole month to get back into mine, and I've seen worse for other players. I'd like to hope EA will be prompt to handle this, for once, but I have nothing but doubt, at this point.

[Image removed, player ID visible - Admin.]

bug

50 Replies

Show More
  • geminiigirl78's avatar
    geminiigirl78
    3 years ago

    im not sure if its related as i never got a network error thing.

    as of tonight my game will not load. its stuck on the loading screen and never opens up!

    UGH  

  • killiankerr1995's avatar
    killiankerr1995
    3 years ago

    Got back in again, today. They didn't give any more time for the treasure hunt, but if you pay them, they will give you not nearly enough resources to make up for missing out on a single day's worth of playing the event. I should have thought to take a screenshot, but you'll all see it, if you can even get in, before the event ends. I hope I'll be able to continue, until then.

  • killiankerr1995's avatar
    killiankerr1995
    3 years ago

    Nothing at all, today. They seriously charged people twice for the head-start and the make-up pack, just to basically miss the entire event, anyway. I suppose I should expect this, from EA.

  • killiankerr1995's avatar
    killiankerr1995
    3 years ago

    Still nothing today, and I'm pretty sure it's the last day of the Treasure Hunt. I might just quit, at this point. The most I wanted to do that I even could with this game is get to the point where I could build some nice houses. I've pretty much gotten as far as there is to get, but it's still seriously limited, compared to Sims 2 and 3. I'm sure Paralives will beat anything they do, beyond Sims 3.

  • killiankerr1995's avatar
    killiankerr1995
    3 years ago

    Tried opening the game, one more time

     It actually did, and after I checked my quests, it immediately froze. I would have only had fourteen hours left, if I could even run the game. I tried to open it again, and it got stuck on the blue screen of bs, again. I can't deal with this, anymore.

About The Sims Mobile

Make a connection with Simmers, share your knowledge, and troubleshoot issues in The Sims Mobile official community.6,644 PostsLatest Activity: 23 hours ago